Stephanie Gibbons

Question: How do I generate the IFTA report?    Answer: Once you enter your trips, we use PC Miler's best practical route to calculate the loaded and empty miles and sort them state by state for yo...

Question: How do I change the initial location or starting point of the truck?   Answer: You can click Settings, then Units, then click Edit next to the unit and you will see a section to adjust th...

Question: How do I change the last location of the truck for the empty miles? My truck didn't start from the last delivery location.   Answer: At default, the system calculates the empty miles from...

Question: How do I change the number of trucks and change/downgrade my plan?   Answer: You would first need to make the trucks inactive by clicking Settings, then Units, Edit the unit you want to m...

Question: I changed the driver pay, but my trips/driver settlement still show the old rate. How do I change it?   Answer: After changing the driver pay under the settings>drivers tab, you would nee...

Question: Whenever I enter fuel, I want the fuel to be deducted from the driver's pay instead of it being listed as a company expense on the profit/loss. How do I do that?   Answer: On the Pro vers...

Question: My truck went a different route than what PC Miler shows. How can I change the route?   Answer: We use PC Miler's best practical route to calculate the miles and sort them state-by-state....

Question: How do I create a TONU (Truck Order Not Used) or Canceled Load?   Answer: You can create the trip like you normally would, except make the pickup and delivery locations the same location ...

Question: How can I add a trip in the Pro version/create loads?   Answer: It will always be a two-step process to enter your trip information. First, you will enter a planned load under the load pl...

Question: How can I add a user? How many users can I have?    Answer: You can click on the Profile tab in the top black navigation bar, then scroll to the bottom to the Users section, then click Ad...